Shopping Guide

 

ENQUIRY / CUSTOMER SERVICE:

Customer satisfaction is our priority. For any enquiries, please get in touch through the Contact Us page. We will try to respond to all enquiries within 1 -2 working days.

 

PRICING:

All our prices for products and shipping are listed in Singapore dollars. 

 

PRODUCTS/SERVICES:

Customers are responsible to ensure that orders placed are according to the colour, size and quantity they require before checking out. Kindly reach out to us or pop by our studio if you are unsure about any product information. We will not be able to process a refund for any orders wrongly made. 

We have made every effort to ensure the colour and size of items are accurately represented on our website.

We reserve the right to limit the quantities of any products or services that we offer.

Product pricing is subject to change at anytime without notice and at our sole descretion.

We reserve the right to discontinue any product at any time. 

 

SHIPPING:

3-day courier door-to-door delivery is available for a rate of $10, or free for orders above $50.

Next day courier door-to-door delivery is available for a rate depending on distance. Kindly contact us for more information on the stock level of the item you are looking to purchase and the pricing for delivery. We are unable to guarantee next day delivery prior to our confirmation. 

Self collection is available at no cost at our Studio in Jurong. Just select 'Self collection' at checkout. You will receive an email once your order is ready for pickup! This usually takes 1 working day. After receiving confirmation that your order is ready, simply make an appointment for pick up here. 

 

PAYMENT: 

We only accept payment via Paypal through our online store. For more information about your security when shopping online with us, please view the PayPal Buyer Protection Policy on the Paypal website.

 

RETURNS & EXCHANGES

Please refer to our Returns Policy here.